Mission, Vision and Values


Our mission is to provide our patients with the highest standards of safety and quality for both acute and specialized healthcare services through the continuous education of staff members, the enhancement of communication between healthcare providers, and the implementation and reinforcement of pharmacy regulations.


Our vision is to provide the best pharmacy services available in Kuwait and to be the destination of choice for every person seeking or providing pharmacy services.


Through our values of integrity, responsibility, cooperation, collaboration, and respect, we aim to achieve our mission and reach our vision for the department.

Pharmacy Directorate and Staff

Our department’s directorate is located behind the main out-patient pharmacy on the ground floor of the main hospital building in Al-Hadiya Area in Al-Ahmadi Region. The pharmacy director is responsible for operating and managing the department by planning the staff distribution and organizing the responsibilities of each pharmacy and their staff to ensure safe and optimum workflow that complies with the department’s, hospital’s and ministry’s laws, policies and procedures. 

Quality Improvement and Training Unit

About the Unit

The Unit is located in the pharmacy directorate on the ground floor of the main hospital building. The unit consists of the deputy director and the quality and safety officer. It focuses on improving the quality of work provided to our patients by following the Kuwait National Standards of Practice for Hospitals and seeking the Canadian Accreditation. The unit is also responsible for training and evaluating new staff members to ensure that they are ready and qualified to provide services for our patients.

Working Hours

Opens from 7:30 am to 1:30 pm, Sunday to Thursday.

Contact Information

Telephone: 23940600 – Extension: 5400 – 7301 – 7594 
Fax: 23941502

Your comments and suggestions are always welcome. Please email us at with your feedback or questions.